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Wednesday, September 26 • 3:35pm - 4:10pm
The Journey of Improving Employee Communication - THE U.S. SECRET SERVICE

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The U.S. Secret Service is focusing on employee communication and engagement like never before. The agency has gained more employees in the past two years than in any time in its history.  Emphasis on communicating to this multi-generational, fast paced, and operationally-focused workforce is challenging to say the least.

  • Strategies for convincing agency leaders that employee engagement and communication is just as important as headlines in the news
  • Developing platforms or channels to facilitate information flow is key

Cathy Milhoan, Director of Communications

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Cathy Milhoan

Director of Communications, The U.S. Secret Service
Cathy L. Milhoan is the Director of Communications for the U.S. Secret Service. In this role she is responsible for the planning, coordination and administration of the agency’s public affairs program. She is the primary spokesperson for the Secret Service and oversees a team of... Read More →

Wednesday September 26, 2018 3:35pm - 4:10pm EDT
The Westin Arlington Gateway 801 N Glebe Rd, Arlington, VA 22203, USA