Agencies often conduct employee surveys with the intention to make positive changes based on employee feedback. Learn how U.S. Citizenship and Immigration Services uses their employee engagement survey to spur action based on the survey results they receive. From analyzing these results, U.S. Citizenship and Immigration Services has been able to successfully develop useful communications tools to build trust, credibility and improve employee communications across their agency.
Discover what an effective employee engagement survey entails, and how you can take action on the results you receive, including how to:
- Know your audience
- Engage employees to help identify communication pain points and develop potential solutions
- Gain leadership buy-in and support
- Develop thoughtful communications and marketing strategies
- Understand the value of a dedicated communications team and long-term communications strategy
Jane Chung, Field Operations Directorate
U.S. CITIZENSHIP & IMMIGRATION SERVICESBrett Hollowell, Field Operations Directorate
U.S. CITIZENSHIP & IMMIGRATION SERVICES