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Thursday, September 27 • 2:15pm - 2:50pm
The Power of Communications: Building Employee Relationships and Driving Change Through a Variety of Internal Communications Channels - ENVIRONMENTAL PROTECTION AGENCY

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Keeping employees engaged, while also keeping open communication can be challenging when utilizing multiple channels. Building successful employee relationships through proper communication channels is key when considering engagement and employee experience.
See how the U.S. Environmental Protection Agency is driving change, but also how they are ensuring their employees are informed & engaged through all communications. Learn how to:
  • Build employee relationships through early engagement, consistent contact, and feedback vehicles
  • Educate and inspire your employees to use new technologies and ensure that the tools provided meet their needs
  • Incorporate experience principles into communications to build a relationship with employees
Michelle Gebhart, Customer Advocacy and Communications Division
John Martin, Communications Director

avatar for Michelle Gebhart

Michelle Gebhart

Customer Advocacy and Communication Division, U.S. Environmental Protection Agency
Michelle manages the Customer Adoption Program in EPA’s Office of Environmental Information. She is charged with educating and inspiring employees to change ingrained work habits and use new technologies, and to help ensure that the tools provided are meeting employees’ needs... Read More →
avatar for John Martin

John Martin

Communications Director, U.S. Environmental Protection Agency
John serves as the Communications Director of the communications staff in EPA's Office of Environmental Information (OEI) providing overall coordination and guidance to develop and implement internal communications tactics and strategies. Before joining EPA, John served in the U.S... Read More →

Thursday September 27, 2018 2:15pm - 2:50pm EDT
The Westin Arlington Gateway 801 N Glebe Rd, Arlington, VA 22203, USA