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avatar for Jane Chung

Jane Chung

U.S. Citizenship and Immigration Services
Field Operations Directorate
As communications director at the USCIS Field Operations Directorate, Jane is responsible for developing and implementing the directorate’s strategic communications strategy to streamline internal communications, encourage employee engagement, and enable effective communications with public stakeholders.  Jane is responsible for helping to fulfill the  mission of getting “the right message to the right audience at the right time.”

Jane has over 10 years of federal government experience, eight of which have been dedicated to improving communications. Her previous communications roles include Deputy Division Chief for Employee Communications and Engagement, Internal Communications Manager for Multimedia, Electronic Media Specialist, and Editor-in-Chief.  Jane graduated from George Mason University with a Bachelor’s degree in Communications. She is fluent in Korean, a native of the Washington metropolitan area and enjoys outdoor adventures, yoga and cooking.